{"id":328,"date":"2015-05-14T07:21:06","date_gmt":"2015-05-14T07:21:06","guid":{"rendered":"https:\/\/melbournefootclinic.com.au\/wordpress\/?page_id=328"},"modified":"2023-10-27T15:27:46","modified_gmt":"2023-10-27T04:27:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/melbournefootclinic.com.au\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”section” module_class=”banner-home main-banner” _builder_version=”4.20.4″ background_color=”#0D204C” use_background_color_gradient=”on” background_color_gradient_direction=”90deg” background_color_gradient_stops=”#0d204c 46%|rgba(255,255,255,0) 46%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/melbournefootclinic.com.au\/wp-content\/uploads\/2022\/09\/FAQ.jpeg” background_size=”initial” background_position=”center_right” custom_padding=”102px||182px||false|false” custom_padding_tablet=”92px||94px||false|false” custom_padding_phone=”60px||60px||true|false” background_last_edited=”on|phone” use_background_color_gradient_phone=”on” background_color_gradient_stops_phone=”rgba(13,32,76,0.62) 0%|rgba(10,27,66,0.76) 100%” background_color_gradient_overlays_image_phone=”on” background_size_phone=”cover” background_image_width_tablet=”61%” background_image_width_phone=”76%” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][lwp_divi_breadcrumbs font_icon=”5||divi||400″ use_before_icon=”off” link_color=”#FFFFFF” separator_color=”#FFFFFF” current_text_color=”#FFFFFF” _builder_version=”4.20.4″ _module_preset=”default” module_text_color=”#FFFFFF” module_font_size=”16px” custom_margin=”||||false|false” custom_padding=”||29px||false|false” custom_padding_tablet=”||29px||false|false” custom_padding_phone=”||10px||false|false” custom_padding_last_edited=”on|phone” global_module=”2906″ saved_tabs=”all” global_colors_info=”{}”][\/lwp_divi_breadcrumbs][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” header_line_height=”1.2em” background_layout=”dark” custom_margin=”6px||23px||false|false” custom_margin_tablet=”6px||23px||false|false” custom_margin_phone=”||12px||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/melbournefootclinic.bookings.pracsuite.com\/guest” button_text=”Book online” _builder_version=”4.20.4″ _module_preset=”default” custom_button=”on” button_icon=”||fa||400″ button_on_hover=”off” background_layout=”dark” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”tel:+61398902212″ button_text=”Call (03) 9890 2212″ _builder_version=”4.20.4″ _module_preset=”default” custom_button=”on” button_bg_color=”#233d78″ button_icon=”5||divi||400″ button_on_hover=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#f2f2f1″ custom_padding=”3.4%||3.4%||true|false” custom_padding_tablet=”4.7%||4.7%||true|false” custom_padding_phone=”5.4%||7.6%||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ module_class=”banner-home” _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”1.1%||0.3%||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_line_height=”1.6em” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n
At Melbourne Foot Clinic, we are committed to assisting people from all walks of life. Our Melbourne Podiatrists offer a wide range of podiatry services to adults, infants, children, and athletes.<\/p>\n
With a priority on keeping people healthy, Melbourne Foot Clinic provides a wide range of professional services for people across Melbourne\u2019s East. Our patients travel from all over Victoria to see us at\u00a0<\/span>our clinic in Mont Albert<\/strong>, with most coming from the following locations:<\/p>\n Click through \u2018+\u2019 to read our frequently asked questions and find more about Melbourne Foot Clinic. If you still can\u2019t find an answer to your question, please make sure to\u00a0<\/span>contact us<\/strong><\/a>\u00a0<\/span>and our friendly staff will assist you!<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/melbournefootclinic.com.au\/wp-content\/uploads\/2022\/09\/Childrens-Podiatry-.jpeg” alt=”Heel Pain and Plantar Fasciitis being Treated by the Podiatrists at Melbourne Foot Clinic” title_text=”Children\u2019s Podiatry Melbourne Foot Clinic” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ module_class=”banner-home” _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”3.8%||0.3%||false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/melbournefootclinic.com.au\/wp-content\/uploads\/2022\/10\/Madeleine-Murray-Podiatrist-at-Melbourne-Foot-Clinic.jpeg” alt=”Madeleine Murray, a Practicing Podiatrist at Melbourne Foot Clinic” title_text=”Madeleine Murray Podiatrist at Melbourne Foot Clinic” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_line_height=”1.6em” custom_margin=”||7px|||” custom_padding=”||12px|||” global_colors_info=”{}”]<\/p>\n A podiatrist is a qualified allied health professional who diagnoses, manages, prevents, and treats medical and surgical conditions of the feet and lower limbs. Melbourne Foot Clinic offers the highest quality podiatry in Melbourne and treats a wide range of conditions affecting different age groups of patients.<\/p>\n Our team of professionals are university trained podiatrists in Melbourne who are well-versed across a wide scope of foot conditions. To practise in Australia, a Podiatrist must complete the following:<\/p>\n Our aim is to always help every patient to achieve the best possible outcome to move well and be healthy!\u00a0<\/span>Click through<\/strong>\u00a0<\/span>to learn more about the conditions and how we can assist you in a wide variety of areas:[\/et_pb_text][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”71px||21px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#0D204C” closed_toggle_text_color=”#0D204C” closed_toggle_background_color=”#FFFFFF” toggle_icon=”L||divi||400″ icon_color=”#0D204C” use_icon_font_size=”on” icon_font_size=”24px” _builder_version=”4.20.4″ _module_preset=”default” toggle_text_color=”#0D204C” body_text_color=”#FFFFFF” border_color_all=”#dddddd” global_colors_info=”{}”][et_pb_accordion_item title=”Do I need a referral?” open=”on” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}”]<\/p>\n No. A referral is not required unless you have a Department of Veteran\u2019s Affairs Gold\/White card or you have a Chronic Disease Management (CDM) plan from your GP.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What do I need to bring?” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Depending on the nature of your presenting complaint, you may need to bring along some items to the consultation.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Payment” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n We require full payment at the time of consultation. We accept HICAPS, VISA, MASTERCARD and AMEX.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I claim my extras insurance on the spot?” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Yes. Bring your Health Insurance Card with you.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”#0D204C” closed_toggle_text_color=”#0D204C” closed_toggle_background_color=”#FFFFFF” toggle_icon=”L||divi||400″ icon_color=”#0D204C” use_icon_font_size=”on” icon_font_size=”24px” _builder_version=”4.20.4″ _module_preset=”default” toggle_text_color=”#0D204C” body_text_color=”#FFFFFF” border_color_all=”#dddddd” global_colors_info=”{}”][et_pb_accordion_item title=”Can I claim from Medicare?” open=”on” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}”]<\/p>\n If you have a Chronic Disease Management plan (CDM) from your GP you can claim a rebate from Medicare. Speak to your GP to see if you are eligible for this plan before coming in for your appointment.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Arrival Time” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n We kindly ask that you arrive 5 minutes early for your initial consultation.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Cancellation Policy” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n We ask that you provide 24 hours\u2019 notice to cancel or reschedule an appointment.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”MFC Privacy Policy” _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px||false|false” global_colors_info=”{}” open=”off”]<\/p>\n Melbourne Foot Clinic will prepare a confidential medical record for you. It will contain your name, address, contact details and other information. This record may include information regarding the condition for which you are presenting to this practice for treatment, past medical conditions, Covid vaccination status, as well as both past and current treatments.<\/p>\n Every consultation you attend in this practice requires new information to be added to your medical record. This information may be shared with other health professionals who are actively involved in your health care.<\/p>\n This practice asks you for this information so you can receive the best possible care and treatment. It is necessary for this practice to collect and keep this information to ensure that each health care professional involved in your care has all the facts to make the best decisions with you.<\/p>\n Your personal information is not available for unauthorised access or use by other staff or professionals unless it is required for the management of your presenting problems or history.<\/p>\n All staff at Melbourne Foot Clinic are obligated to treat your records with respect and maintain the confidentiality of your information.<\/p>\n Your Melbourne Foot Clinic account history is stored by Melbourne Foot Clinic. We do not store your credit card, banking details or private health insurance details.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”4.7%||4.7%||true|false” custom_padding_tablet=”4.7%||4.7%||true|false” custom_padding_phone=”7.8%||7.8%||true|false” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”0.4%||0.6%||false|false” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” custom_margin=”||7px|||” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” text_font=”||||||||” text_line_height=”1.5em” max_width=”700px” global_colors_info=”{}”]<\/p>\n With a priority on keeping people healthy, Melbourne Foot Clinic provides a wide range of professional services for people across Melbourne\u2019s East. Our patients travel from all over Victoria to see us at our foot clinic in Mont Albert, with most coming from the following locations:<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” gutter_width=”2″ module_class=”locations” _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”3%||0.7%||false|false” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Mont Albert Podiatrist” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzMzUifX0=@” _builder_version=”4.20.4″ _dynamic_attributes=”url” _module_preset=”default” header_level=”h5″ header_font=”IBM Plex Sans|500|||||||” global_colors_info=”{}”]We provide quality podiatry care at our Mont Albert podiatry clinic for patients both near and far.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Mont Albert Podiatrist Near Box Hill” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzNTMifX0=@” _builder_version=”4.20.4″ _dynamic_attributes=”url” _module_preset=”default” header_level=”h5″ header_font=”IBM Plex Sans|500|||||||” global_colors_info=”{}”]<\/p>\n We use cutting edge technology and offer excellent services to many residents of Box Hill.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Mont Albert Podiatrist Near Surrey Hills” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzNTYifX0=@” _builder_version=”4.20.4″ _dynamic_attributes=”url” _module_preset=”default” header_level=”h5″ header_font=”IBM Plex Sans|500|||||||” global_colors_info=”{}”]<\/p>\n Our podiatrists are experts in providing biomechanics, orthotics, and foot pain for patients from Surrey Hills.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Mont Albert Podiatrist Near Camberwell” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzNTgifX0=@” _builder_version=”4.20.4″ _dynamic_attributes=”url” _module_preset=”default” header_level=”h5″ header_font=”IBM Plex Sans|500|||||||” global_colors_info=”{}”]<\/p>\n Our podiatrists are specialists in treating clients\u2019 problems across Camberwell and Melbourne\u2019s East.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Mont Albert Podiatrist Near Balwyn” url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjIzNjAifX0=@” _builder_version=”4.20.4″ _dynamic_attributes=”url” _module_preset=”default” header_level=”h5″ header_font=”IBM Plex Sans|500|||||||” global_colors_info=”{}”]<\/p>\n Reputable podiatrists servicing the residents of Balwyn with outstanding results for years.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.20.4″ _module_preset=”default” background_color=”#0d204c” custom_padding=”5%||5.5%||false|false” custom_padding_tablet=”5%||5.5%||false|false” custom_padding_phone=”9%||10.9%||false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”0px||0px||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Ready to meet our amazing team of podiatrists?” button_url=”https:\/\/melbournefootclinic.bookings.pracsuite.com\/guest” button_text=”Select a date” module_id=”prom” _builder_version=”4.20.4″ _module_preset=”default” body_font_size=”24px” background_enable_color=”off” custom_button=”on” button_text_color=”#0A1B42″ button_bg_color=”#FFFFFF” button_icon=”||fa||400″ button_on_hover=”off” button_custom_margin=”16px||||false|false” button_custom_margin_tablet=”16px||||false|false” button_custom_margin_phone=”1px||||false|false” button_custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}” button_text_color__hover_enabled=”on|desktop” button_text_color__hover=”#FFFFFF” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”#233d78″ button_bg_enable_color__hover=”on” button_icon_color__hover_enabled=”off|desktop” button_icon_color__hover=”#FFFFFF”]<\/p>\n Make a booking with us<\/p>\n [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"\n
What is a Podiatrist?<\/h3>\n
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Local Melbourne suburbs we service<\/h2>\n