FAQ

What is Podiatrist?
A Podiatrist is an Allied Health Professional who deals with the prevention, diagnosis, treatment and rehabilitation of medical and surgical conditions of the feet and lower limbs.

Do I need a referral?
No. A referral is not required unless you have a Department of Veteran’s Affairs Gold/White card or you have a Chronic Disease Management (CDM) plan from your GP.

What do I need to bring?
Depending on the nature of your presenting complaint, you may need to bring along some items to the consultation.

• Current/Previous orthotics
• Any X-rays, ultrasounds, CT and MRI reports
• Your regular footwear – work shoes, sports shoes and everyday shoes
• Wear appropriate clothing for foot and lower limb assessment – preferably pants that can be rolled up to the knee
• Referral from your General Practitioner, Medical Specialist or Allied Health Practitioner (If you have a DVA Gold Card or a Chronic Disease Management Plan)
• Your Private Health Insurance card

Payment
We require full payment at the time of consultation. We accept HICAPS, Eftpos, Cash, Cheque and VISA or MasterCard Credit Card.

payments

Do you have HiCaps?
Yes. We can process your health insurance claim at the time of payment if you have Ancillary/Podiatry cover.

Can I claim from Medicare?
If you have a Chronic Disease Management plan (CDM) from your GP you can claim a rebate from Medicare. Speak to your GP to see if you are eligible for this plan before coming in for your appointment.

Arrival Time
We kindly ask that you arrive 5-10 minutes early for your initial consultation.

Cancellation Policy
We ask that you provide 24 hours’ notice to cancel or reschedule an appointment.